|
POINT OF SALE TESTIMONIALS
“Your POS system has a lot of benefits. I recently came here
from a college that didn’t use any type of POS system. After
learning how your systems work, I think it’s great! Everybody
should have them!”
Tracy - Food Service Director,
Salisbury-Elk Lick School District, PA
“I love the FSS POS system! We have 25 sites and having the
ability to control them all from one central location is great.
The customer support is second to none, we have never had an
issue with getting help. The system is easy to learn, easy to
use, and the support is fantastic!”
Priscilla Urban - Ferguson-Florissant School
District, MO
“I
think the reporting options are great. I have worked with other
systems in the past whose reports were 5 pages long, and yours
can be condensed to just one! Your technical support is very
good...every time I call someone is there to answer my
questions. It is important, especially when something comes up
in the middle of lunch. With past POS providers, I would call
and have to leave a message. Some would take a day or two to get
back to me. Not with FSS.”
Anne A. – Assistant Food Service
Director,
Central Cambria
School District, PA
“Everybody's more relaxed. Young lunch packers would often fret
about losing lunch money on the way to the cafeteria. Now they
just swipe their finger and charge their account. A substitute
teacher would throw the old laborious system into chaos. Now I
spend more time teaching."
Jackie Meyers - Kindergarten Teacher
“The FSS system is completely opposite from the systems we have
had in the past, FSS is great! I don’t know what I would do
without the reporting capabilities of the FSS POS system. The
entire system is easy to understand, easy to operate and is very
accurate. Our students love the biometric aspect because they
don’t need to memorize an ID number or carry a card around with
them. I would recommend
this system to anybody.”
Crystal Thill - Food Service Director, Fairfield
Independent School District, TX
"As
a teacher I love the new cafeteria solution. We used to spend
20-30 minutes collecting lunch money, handling the cash and
giving change. That amounts to an extra 60 hours of learning
time for the kids annually."
Sue C. - First Grade Teacher
“It
is interesting…I have seen about 3-4 different POS systems at
different school districts before I came here. At the last
school I was at, we had used Lunchbox. We had considered using
FSS, but had heard your biometric system was too complicated. I
have to say that when I came here I was pleasantly surprised at
how great the system worked! It turned out to be much more
reliable than what I was lead to believe. The great part about it
is
that it doesn’t allow for any complications. Kids no longer
complain ‘He used my pin number’ or ‘he stole me lunch card.’
There is just no way to fake that. Your biometric system is
great.”
Andrew L. -
Food Service Director, Saint Louis de Marillac School,
PA
“I like the fact that the students enter their
pin number and it records data that they need, and the data is
not wrong. With the support system that you guys have in place
there’s always someone to help you, Never down more than thirty
minutes. The ongoing training is excellent, there is someone
always available to pull information, Every time I call, there’s
always someone available that can give you the attention that
you need until you understand.”
Winona Byrd - Imagine Academy
of Academic Success, MO
“This system is great, the students don’t have to memorize a
card number. The ability to integrate with our school management
system was also an important aspect on our decision to go with
FSS. The system is simple, easy to integrate, and your support
staff is wonderful. I have nothing but good things to say about
the FSS Point of Sale System.”
Pierre Dehombreux - Network Manager, Whiteriver
USD, AZ
Back to Top
BIOMETRIC TESTIMONIALS
“I
have dealt with 3 different POS providers in the past and you at
FSS are definitely the best. Your biometric POS systems are
easy-to-learn and user friendly. Where you really shine is in
your customer support. You are always there when I call you, or
get right back to me if you are busy with someone else.”
Pat D. - Food Service Director,
Steel Valley School District
“We use the FSS Point of Sale system with biometrics and the
students and staff here love it! The students get through the
line a lot faster and seeing a system like this in action is
exciting. Our old system required us to enter each student
by their ID number which in turn slowed our lunch line
down, the use of biometrics virtually eliminated this problem
for us!”
Keena Ellis - KIPP Endeavor Academy
“We have been running the FSS POS with biometrics for seven
years now and couldn’t be happier with it. The most valuable
feature of the system is the prompt and professional service.
With the strength of the biometric features and the quality of
the support from the programmers, I would recommend this system
to anyone in the K-12 market.”
Abbey Harned - Food Service Director, Tolland
Public Schools
“Your biometric POS system sure speeds up the process. Kids seem
to like it, and parents seem to like it because they can check
their children’s account balances online. Cash is on its way
out, and biometric POS systems are the way to go.”
Shaun S. - Food Service Director,
Carmichaels School District
"Biometric technology has brought much needed anonymity to our
food service program. Not even the cashiers know which students
are "free" or "reduced" and the students and parents have
responded well. For the 10 years prior to the high tech system,
the high school averaged 28.6% low income. Now in the fourth
year of technology, the high school percentage of low income is
at 42.7% and the 4-years average 39.1%. High school is only 2
percentage points below the elementary low income for
2004-2005. The additional reimbursement enables us to provide
higher quality meals and more generous servings."
Dr. Russell Strange - Superintendent,
Penn Cambria School District
"Easy as pie. I wait until all other kids are done. I put my
finger down on it--use the pointy finger--and in just a little
while, the red light shut off. My money comes from my bank
account."
Austin "Zeke" A. - Student, Age 7
"You
don't have to bring lunch money. So, somebody can't take it"
Robbie G. - Welsh Valley Middle School,
Age 13
"The
finger scan follows the national privacy acts. Unless the finger
is there, it can't tell you who it is. Once the students
realized that the police can't come in and say 'Hey, I found
this fingerprint on the Burger King robbery, can I match it in
your database?' the students were OK with it".
Bob Engen - President, Education Biometrics Technology
"It's certainly a lot faster and the most of the kids keep
accounts so they can eat what they want when they want. Only a
few of the 700 students have opted to use a PIN number instead
of the finger scan".
Linda Kelly - Cafeteria Manager,
Welsh Valley School District
Back
to Top
CUSTOMER SERVICE
TESTIMONIALS
"Support service from FSS has been prompt, considerate and very
detailed. The FSS program has increased our lunch program
participation, moved our lines quickly, given us detailed
records back to 2000 when needed and is very highly
recommended."
Carol G. Eubanks
- Rocky River City Schools
“Your system is great! We have been using this program for
several years now and we love FSS. We love it! FSS has such a
wonderful support system and anytime we have had a problem
(which is few) it has been taken care of immediately and in a
very gracious manner. We had another system at one time that all
we did was get the run around every time something went wrong
(which was a lot!) If we called and left messages, they were not
returned and no one ever showed us how to correct mistakes. I
know we all make mistakes but I like to know when and how to fix
it. The availability of reports all at one time and all in one
system is fantastic. I don’t have to physically go to another
building or keep jumping back and forth between schools within
the system. FSS is the most time-efficient system I have ever
used and is very easy to train employees to use as well. I would
recommend this system to anybody, if you were to ask me what I
would improve upon, I would be hard pressed to think of
anything.”
Kathy Thompson - Food Service Director,
Linton-Stockton Schoool Corporation
"You
get real people and great service!"
David Schefter
- Hamburg Area School District
"I
like the fact that when I have a question, problem or concern
that Food Service Solutions has real people answering the
phone-no voice mail-and they really do understand that getting
an answer to the issue at hand is a priority…A-plus for
service!"
FSS Customer
“Thank you to you and your staff for working hard to correct our
scale issues. My cashier ran this station today, and I am
pleased to report that we were error free. I really appreciate
how quickly you respond to our technical needs, and it is great
that you have a programming team to trouble shoot problems
directly. [A lunch staff member] stated, ‘You made my life so
much easier today, thank you-thank you-thank you!’ The students
and staff are really using the salad station in our food court
and the convenience to having an integrated scale system with
our point of sale is genius - keep up the good work!”
Maureen Faron - Food Service Director,
Chagrin
Falls Exempted Village School District
Back
to Top
NEWS QUOTES
"The system is so simple, it's almost child's play. The
elimination of lunch tickets helps protect the privacy of
students participating in Free and Reduced lunch programs."
FOX News
"Both students and teachers no longer have to worry about the
lunch process or managing money. The ones who forgot their
lunchbox on the bus just get in line and debit another lunch.
Those low income kids who used to plop down only 40 cents in
front of peers with $1.25 aren't singled out. And the fickle
eaters who order a PB&J in the morning, only to realize at noon
that ravioli was the way to go, aren't bound by the decision.
The new scanning system allows the student to decide what
they'll eat as they enter the line."
USATODAY.COM
Back
to Top
|
